Reporting bugs

Bug reporting is one of the best ways to help with the development of Haketilo and Hydrilla. If you noticed something does not work as it should, don't hesitate and write to us immediately. Bug reports are WANTED!

Below we describe the procedure you should follow when making a report. You may find it a bit overwhelming but it is all to make it easier for us to find and fix the bug. If you lack time, skill or knowledge to make a perfect report, you can still send us an incomplete one. This will be better than no report and we'll do what we can with it :)

Some of the following may not be relevant. E.g. switching to English locale makes no sense when the bug concerns localization itself. In such cases you can safely skip given step.

Before you send the report

What to include in a bug report

Please include answers to the following questions.

Sending the report

There are basically 2 options.


  1. Developer Tools console can be opened with Ctrl+Shift+K in Mozilla-based browsers and Ctrl+Shift+I in Chromium-based browsers. 

  2. HAR file can be create from Developer Tools "Network" tab, opened with Ctrl+Shift+E in Mozilla-based browsers. The "Network" tab needs to be opened before loading the page. 

  3. Under modern Mozilla-based browsers, go to about:debugging#/runtime/this-firefox and click "Inspect" next to the Haketilo icon. A console with messages from the background page should show up. 

  4. Under Chromium-based browsers, go to chrome://extensions/ and toggle "Developer mode". Click Haketilo's "Details" button and under "Inspect views" click "background page". In the DevTools window that appears switch to the "Console" tab.